If you cannot use speech recognition software, find out how to deal with HMRC if you have additional needs.
You can also use NGT text relay if you cannot hear or speak on the phone: dial 18001 then 0300 200 3700.
0300 200 3700
+44 2920 501 261
Monday to Friday: 8am to 6pm
Closed weekends and bank holidays.
General VAT enquiries and letters with attachments
Write to HMRC at this address with general questions (including long questions or those with an attachment). Replies may take longer than 15 working days.
You can also make a VAT enquiry online.
Or use the online VAT calculator
HM Revenue and Customs - VAT Written Enquiries Team
21 India Street